Terms of service

TERMS OF SERVICE — INDIBARN.STORE

OVERVIEW

Welcome to IndiBarn.store! The terms "we", "us", and "our" refer to IndiBarn.store (operated by Indibarn Ventures Private Limited). IndiBarn.store operates this store and website, including all related information, content, features, tools, products, and services in order to provide you, the customer, with a curated shopping experience (the "Services"). IndiBarn.store is powered by Shopify, which enables us to provide the Services to you.

The terms and conditions set forth below, together with any policies referenced herein (these "Terms of Service" or "Terms"), describe your rights and responsibilities when you use the Services.

 

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

 

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our [Privacy Policy]. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

 

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence (18 years of age in India), and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

 

To use the Services, including accessing or browsing our online store or purchasing any products or services we offer, you may be asked to provide certain information, such as your email address, mobile number, billing, payment, and shipping information. You represent and warrant that all information you provide in our store is correct, current, and complete and that you have all rights necessary to provide this information.

 

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person or entity.

 

SECTION 2 - OUR PRODUCTS

We have made every effort to provide an accurate representation of our products and services in our online store. However, please note that colors, fabric textures, or product appearances may differ slightly from how they appear on your screen due to your device settings, screen resolution, or display configurations.

We do not warrant that the appearance or quality of any products or services purchased by you will strictly meet your expectations or be identical to how they are rendered on your screen.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the sales or quantities of any products that we offer to any person, geographic region, or jurisdiction, on a case-by-case basis.

SECTION 3 - ORDERS AND CANCELLATION

When you place an order, you are making an offer to purchase. IndiBarn.store reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until IndiBarn.store confirms acceptance and dispatches the shipment. We must receive and process payment authorization before your order is accepted.

Please review your order details carefully before submitting. IndiBarn.store may be unable to accommodate cancellation requests once an order has been processed for dispatch. In the event that we cancel or make changes to an order, we will attempt to notify you by contacting the email, billing address, or phone/WhatsApp number provided at the time the order was placed.

Your purchases are subject to return or exchange solely in accordance with our [Refund & Return Policy].

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale or export.

 

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without prior notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email/SMS.

 

Unless expressly stated otherwise, posted prices are inclusive of Goods and Services Tax (GST) where applicable. Shipping, handling, and Cash on Delivery (COD) charges (if applicable) will be added at checkout and detailed prior to payment.

We may offer, from time to time, promotions on the Services that may affect pricing and are governed by terms separate from these Terms. If there is a conflict between promotional terms and these Terms, the promotional terms will govern.

You agree to provide current, complete, and accurate purchase, payment, and account information for all purchases made at our store. You agree to promptly update your account details, including your email address and billing details, so that we can complete your transactions and contact you as needed.

You represent and warrant that:

  1. The payment information you provide is true, correct, and complete.

  2. You are duly authorized to use such credit/debit card, UPI account, net banking, or wallet for the purchase.

  3. Charges incurred by you will be honored by your financial institution or payment gateway operator.

  4. You will pay charges incurred by you at the posted prices, including shipping, handling, and applicable taxes.

SECTION 5 - SHIPPING AND DELIVERY

All delivery timeframes provided are estimates only and are not guaranteed. We partner with reputable third-party logistics providers (e.g., Delhivery, XpressBees, Porter) to fulfill orders across India.

We are not liable for shipping delays caused by courier partners, weather conditions, regional disruptions, force majeure events, or incomplete address details provided by you. Title and risk of loss pass to you upon delivery of the product to the designated delivery address.

SECTION 6 - INTELLECTUAL PROPERTY

Our Services, including but not limited to all trademarks, brand names, logos, design elements, text, product photography, graphics, videos, and layout architecture, are owned by Indibarn Ventures Private Limited, its affiliates, or licensors and are protected by Indian and international intellectual property laws (including copyright and trademark laws).

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, republish, download, store, or transmit any material from the Services without our prior written consent.

IndiBarn and IndiBarn.store names, logos, product names, designs, and slogans are trademarks of Indibarn Ventures Private Limited. You must not use such trademarks without prior written permission. Shopify's name, logo, and related trademarks belong to Shopify Inc.

SECTION 7 - OPTIONAL TOOLS & THIRD-PARTY INTEGRATIONS

We may provide you with access to third-party tools or integrations (such as payment gateways, logistics trackers, or messaging apps) over which we neither monitor nor have any control or input.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations, or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain hyperlinks or integrated tools provided by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites.

We are not liable for any harm or damages related to your access or transactions conducted on third-party websites. Please review the third party's policies carefully before engaging in any transaction.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

IndiBarn.store is powered by Shopify, which provides the e-commerce platform that enables us to deliver the Services to you. However, any sales and purchases you make on our Store are made directly with Indibarn Ventures Private Limited. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of sales between you and IndiBarn.store, including any injury, damage, or loss resulting from purchased products. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your transactions with IndiBarn.store.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is governed by our [Privacy Policy]. Because the Services are hosted by Shopify, certain information is processed in accordance with Shopify's Privacy Policy.

Information you submit to the Services will be processed in accordance with the Information Technology Act, 2000 and applicable data protection rules in India.

SECTION 11 - CUSTOMER FEEDBACK AND REVIEWS

If you submit, upload, post, email, or otherwise transmit any suggestions, product reviews, photos, ideas, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free, non-exclusive license to use, reproduce, modify, publish, distribute, and display such Feedback in any medium for any operational or marketing purpose.

You agree that your Feedback will not violate any right of any third party, including copyright, trademark, privacy, or proprietary rights, and will not contain defamatory, unlawful, abusive, or obscene material. You are solely responsible for the content and accuracy of any Feedback you post.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Occasionally, information on our site may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, transit times, or availability.

We reserve the right to correct any errors, inaccuracies, or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice (including after you have submitted your order).

 

SECTION 13 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You agree not to use the Services:

 

  1. For any unlawful or fraudulent purpose under applicable Indian or international law.

  2. To infringe upon or violate our intellectual property rights or those of others.

  3. To harass, abuse, insult, harm, defame, slander, or disparage any person.

  4. To transmit false, misleading, or deceptive information.

  5. To upload or transmit viruses, malware, or malicious code that compromises site functionality.

  6. To collect or track the personal information of others.

  7. To spam, phish, pharm, or scrape data using automated software, bots, or AI scrapers.

  8. To circumvent or bypass any security features or access controls on the store.

We reserve the right to suspend or terminate your account immediately if you violate any prohibited use provisions.

SECTION 14 - AGENTS AND AUTOMATED ACCESS

14.1 This section applies if you use, enable, or deploy any software Agent (including autonomous bots or AI agents) to access, interact with, or transact on the Services.

14.2 No Agent may access or interact with the Services unless it strictly identifies itself in HTTP/HTTPS headers using "Agent/[agent name]", refrains from obfuscating its nature (e.g., bypassing CAPTCHAs), and operates without circumventing access blocks.

14.3 We reserve the right to block or restrict automated agent access at our sole discretion.

SECTION 15 - TERMINATION

We may terminate this Agreement or restrict your access to the Services at our sole discretion at any time without prior notice, and you will remain liable for all amounts due up to the date of termination.

Provisions regarding Intellectual Property, Feedback, Disclaimer of Warranties, Limitation of Liability, Indemnification, Governing Law, and Severability shall survive termination.

SECTION 16 - DISCLAIMER OF WARRANTIES

EXCEPT AS EXPRESSLY STATED BY INDIBARN.STORE OR REQUIRED UNDER APPLICABLE CONSUMER PROTECTION LAWS, THE SERVICES AND ALL PRODUCTS DELIVERED TO YOU ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' WITHOUT ANY REPRESENTATIONS, WARRANTIES, OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE DISCLAIM ALL IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT.

SECTION 17 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE INDIAN LAWS, IN NO EVENT SHALL INDIBARN VENTURES PRIVATE LIMITED, OUR DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, OR SUPPLIERS, NOR SHOPIFY INC., BE LIABLE FOR ANY INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOST PROFITS, LOST REVENUE, LOSS OF DATA, OR REPLACEMENT COSTS ARISING FROM YOUR USE OF THE SERVICES OR PRODUCTS PROCURED THROUGH THE STORE.

OUR TOTAL AGGREGATE LIABILITY TO YOU FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR PRODUCTS PURCHASED SHALL NOT EXCEED THE AMOUNT PAID BY YOU FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.

SECTION 18 - INDEMNIFICATION

You agree to indemnify, defend, and hold harmless Indibarn Ventures Private Limited, Shopify, and our respective directors, officers, employees, and agents from any third-party claims, liabilities, losses, or legal fees arising out of:

  1. Your breach of these Terms of Service.

  2. Your violation of any law or third-party rights.

  3. Your access to or misuse of the Services.

SECTION 19 - SEVERABILITY

If any provision of these Terms is held to be unlawful, void, or unenforceable, that provision shall be deemed severed and shall not affect the validity and enforceability of any remaining provisions.

SECTION 20 - GOVERNING LAW AND JURISDICTION

These Terms of Service and any separate agreements for Services shall be governed by and construed in accordance with the laws of India.

Any disputes, claims, or legal actions arising out of or in connection with these Terms or your use of the store shall be subject to the exclusive jurisdiction of the courts located in Bengaluru, Karnataka, India.

SECTION 21 - CHANGES TO TERMS OF SERVICE

You can review the most current version of the Terms of Service at any time on this page. We reserve the right to update, change, or replace any part of these Terms by posting updates to our website. Your continued use of the website following the posting of changes constitutes acceptance of those updates.

SECTION 22 - CONTACT & GRIEVANCE OFFICER INFORMATION

In accordance with the Information Technology Act, 2000 and the Consumer Protection (E-Commerce) Rules, 2020, the contact details for customer support and grievance redressal are provided below:

Legal Entity Name: Indibarn Ventures Private Limited

Trade/Store Name: IndiBarn.store

Corporate Address: [Insert Office Address, e.g., Gunjur Village, Varthur Hobli, Bengaluru, Karnataka 560087, India]

Customer Support Email: support@indibarn.com

Support Phone / WhatsApp: +917483147466

Company Registration No. (CIN): U52100KA2022PTC166093

GSTIN: 29AAGCI8492P1ZH

Grievance Officer:

Name: Jyotshna / Designated Officer

Designation: Grievance Officer

Contact Email: support@indibarn.com (Attn: Grievance Officer)